Last updated: 08.07.2023
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide our Services, we collect personal information about you from various sources, as described below. We use this information to communicate with you, deliver our Services, comply with legal obligations, enforce our terms of service, and protect our rights and the rights of our users.
WHAT PERSONAL INFORMATION WE COLLECT
The personal information we collect depends on how you interact with our Site and Services. This may include:
- Basic contact details (name, address, phone number, email).
- Order information (name, billing address, shipping address, payment confirmation, email address, phone number).
- Account information (username, password, security questions).
- Shopping information (items viewed, cart contents, wishlist items).
- Customer support information (communications you have with us).
Certain features may require you to provide specific information, and not doing so may limit your access to those features.
INFORMATION WE COLLECT THROUGH COOKIES
INFORMATION WE OBTAIN FROM THIRD PARTIES
We may receive information about you from third parties, such as:
- Companies supporting our Site and Services, like Shopify.
- Payment processors providing payment information to process your orders.
- Third-party online tracking technologies, such as pixels and web beacons.
HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information for the following purposes:
- Providing Products and Services: Processing payments, fulfilling orders, sending notifications, managing accounts, arranging shipping, enabling reviews.
- Marketing and Advertising: Sending promotional communications and tailoring advertisements.
- Security and Fraud Prevention: Detecting and investigating fraudulent or malicious activity.
- Communicating with You: Providing customer support and improving our Services.
HOW WE DISCLOSE PERSONAL INFORMATION
We may share your personal information with third parties for legitimate purposes, including:
- Vendors and third-party service providers supporting our Services.
- Business and marketing partners, like Shopify.
- With your consent or when you request certain information to be disclosed.
- Affiliates or within our corporate group.
- In connection with a business transaction or to comply with legal obligations.
For more information, see the section "How we Collect and Use Your Personal Information."
Our Services are not intended for children, and we do not knowingly collect their personal information. If you are a parent or guardian and believe a child has provided personal information, please contact us.
SECURITY AND RETENTION OF YOUR INFORMATION
We implement security measures, but no system is perfect. We recommend not sending sensitive information through unsecured channels. The retention period for your personal information varies based on contractual obligations, legal requirements, and the need to maintain your account.
YOUR RIGHTS AND CHOICES
Depending on your location, you may have rights such as access, deletion, correction, and portability of your personal information. You may also opt out of certain uses of your information. To exercise these rights, please contact us.
If you have concerns about our data processing practices, please contact us. You may also lodge a complaint with your local data protection authority.
Your personal information may be transferred, stored, and processed outside your country, including the United States. We take appropriate measures to safeguard data transfers.
For questions or to exercise your rights, contact us at firstname.lastname@example.org .
For data protection laws, we are the data controller of your personal information.